Digital data and improved governance

The value of using advances in technology to bridge the gap between citizens, decision makers and service providers has been clear for some time.

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Briefing note – Digital data and improved governance

Here’s an overview:

Using digital technologies has many benefits in the pursuit of improved accountability, including the positive role

technology can play in providing planning data where the lack of user feedback poses a problem to improving services, and the support technology can offer to mobilise collective action.

As can be expected, programmes have adopted differing technologies, and different methods for gathering data and for using the information collected to reach their aims, with some approaches more successful than others within their specific contexts.

This briefing note therefore outlines the digital data approach adopted by the SABI programme, providing the reasons for decisions made in the programme design, as well as achievements made one year into programme implementation.